our guarantee 

Black Sheep Northville guarantees your satisfaction by offering to replace or refund any product or item you purchase from us that does not meet or surpass your expectations.

We genuinely want you to be pleased with anything you purchase from us.  For this reason, we will accommodate you with any issues that may arise relative to your purchase as well as we are able.

In the event the purchased item has been altered, as would be the case if your completed a needlework project, our replacement or refund is limited to actual costs, not including any time or other investment you may have spent on the product.